Effective date: January 1, 2026. Last updated: January 1, 2026.
Visalia Deck & Fence ("we", "us", or "our") operates the website at visaliadeckandfence.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding that information. By using our Site or contacting us through it, you agree to this policy.
If you have questions about this policy, you can reach us at quotes@visaliadeckandfence.com.
We collect information in two ways: information you give us directly and information collected automatically when you visit the Site.
When you fill out a contact form or request an estimate on our Site, we collect:
We only collect what you choose to share. You are not required to provide any of this information to browse our Site.
When you visit the Site, certain information may be collected automatically through cookies and analytics tools, including:
Cookies are small files stored on your device when you visit a website. We use cookies to understand how visitors use our Site so we can improve it. We do not use cookies to track you across other websites or to display targeted advertising.
Our contact forms may use third-party services (such as Tally) that set their own cookies. We do not control how those services handle cookie data - you can review their privacy policies directly.
You can disable cookies in your browser settings at any time. Doing so may affect the functionality of the contact form on our Site.
We use the information you provide to:
We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising purposes unrelated to your request.
Automatically collected data (analytics, page views) is used only to understand how our Site performs and to improve the experience for future visitors. This data is not linked to your name or contact details.
We retain contact form submissions and related correspondence for as long as necessary to respond to your request and to manage the business relationship that follows. If a project does not move forward, we generally retain your information for up to two years in case you have follow-up questions.
You can request that we delete your information at any time by emailing us at quotes@visaliadeckandfence.com. We will respond within 30 days.
Our Site may use third-party tools to process contact forms, display maps, or analyze traffic. These services may collect data according to their own privacy policies. We use these tools because they are standard in website operation, not to monitor or profile individual users.
We do not control how third-party services handle the data they collect independently. We encourage you to review the privacy policies of any third-party services you interact with through our Site.
You have the right to:
To exercise any of these rights, email us at quotes@visaliadeckandfence.com. We do not require you to create an account or go through a lengthy process - just send us an email with your request and we will take care of it.
Our Site is intended for adults who are homeowners or decision-makers in home improvement projects. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have received information from a minor, please contact us and we will delete it promptly.
We take reasonable steps to protect the information you share with us. Our Site uses standard web security practices, including HTTPS. No method of electronic transmission or storage is completely secure, but we do not store sensitive financial or payment information on our Site, and we limit access to your contact details to people within our business who need it to respond to your request.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our Site after any changes are posted means you accept the updated policy. If we make a significant change that affects how we use your contact information, we will make a reasonable effort to notify you directly.
If you have questions, concerns, or requests related to this Privacy Policy, you can reach us by: